Privacy Policy

1. Introduction

WoahCab ("we", "our", or "us") respects your privacy and is committed to protecting the personal data of our users ("you" or "user"). This Privacy Policy applies to our web application, mobile interfaces, and associated services accessible via woahcab.com. By creating an account or accessing our services, you consent to the data practices described in this policy.

2. Information We Collect

We collect information to provide, personalize, and improve your vocabulary learning experience:

• Personal Information: Name, email address, and encrypted account credentials submitted during sign-up or profile setup.
• Payment Data: Mobile banking payment details such as bKash transaction ID (TrxID), transaction amount, and phone number for manual or automated verification of digital subscriptions. We do not store financial account PINs or passwords.
• Learning Progress & Usage: Spaced repetition records, review history, flashcard responses, diagnostic test scores, quiz performance, streaks, bookmarks, and battle leaderboard stats.
• Technical Log Data: IP address, device type, browser model, operating system, and session timestamps for security monitoring and app diagnostics.

3. How We Use Your Information

Your data is utilized strictly for educational delivery and platform enhancements:

4. Data Sharing & Disclosure

We do NOT sell, rent, or trade your personal information to third parties. We may disclose data only under the following limited circumstances:

• Service Providers: Trusted infrastructure partners (cloud hosting, email notification systems, database storage) bound by strict confidentiality agreements.
• Legal Compliance: When required by applicable laws of Bangladesh or valid legal process served upon WoahCab.

5. Security & Data Storage

We implement industry-standard encryption protocols (TLS/SSL in transit, hashed passwords at rest) to safeguard your account. Access to database servers is strictly restricted. While we strive to maintain robust protection, no internet transmission is 100% immune from external security vulnerabilities.

6. Your Data Rights

As a WoahCab user, you have the right to:

• Access and review your account details and learning statistics at any time.
• Request correction of inaccurate account credentials.
• Request account termination and deletion of personal data by contacting support.

7. Changes to This Policy

We may periodically update this Privacy Policy to reflect platform upgrades or legal modifications. Any revisions will be published on this page with an updated "Last Updated" timestamp.